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    J
    If you accept crypto today, you've probably lived this: your money sits on the processor's platform. When that platform hits trouble — a freeze, a compliance action, a shutdown — your funds are stuck with it. You did nothing wrong, but your money is caught in someone else's problem. We're building MotePay to end that. MotePay is a self-custody crypto payment gateway for merchants. You get what a gateway should give you — accept crypto, a clean checkout, settlement, dashboards — but the keys stay with you. We can't freeze your funds, can't move them, and can't lose them for you, because we never hold them in the first place. The problems we're setting out to solve: Platform risk: your money no longer depends on any platform's survival — including ours. Custody as the weak link: no pooled balance sitting there for a hack or a bad order to drain; funds are yours from the moment they arrive. Trust you shouldn't have to give: not "trust us with your money," but "you hold your money, we handle the payments." We're building in the open, right here — every update lands in this board first. It's quiet now, which means your questions and feedback carry more weight today than they ever will later. Reply and tell us what would make MotePay a no-brainer for your business. — The MotePay Team
  • CoinPal users — withdrawals & support

    CoinPal Support
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    J
    Welcome — this board is for anything CoinPal-related. About your funds (most important): CoinPal balances are fully available for withdrawal, and most have already been processed. If you've already withdrawn, you're all set. If you haven't yet — or a withdrawal ran into a problem — post here and we'll help you get it sorted. How to post Click "New Topic" and describe your issue as clearly as you can — what happened, and roughly when. If it helps, include the email tied to your CoinPal account. Please stay safe Never share your private key, seed/recovery phrase, password, or full card number — not here, not in private messages, not anywhere. No one from MotePay or CoinPal will ever ask for them. We will never message you first or send you a "special link" to withdraw or "recover" your funds. Anyone who does is a scammer — ignore and report them. Only trust official staff accounts and pinned posts. We read every post here. Thanks for your patience while we work through them. — The MotePay Team
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    J
    Hi everyone — welcome to the official MotePay community. First, about CoinPal. CoinPal’s hosted custodial service has been suspended. The reason is a shift in the external regulatory environment, with compliance pressure continuing to mount — this is a reality the whole industry is facing, not just one company. We could have pushed through it. But when we stopped to take stock, we realized something more important: The problem isn’t just the pressure — it’s the custodial model itself. Custody means the platform has to hold users’ funds, which makes the platform the most fragile link in the chain: when the platform is under pressure, your money is under pressure too. No matter how hard a platform works, that structural risk never goes away. That’s why we’re building MotePay. MotePay is a self-custody crypto payment solution: your keys stay in your hands, and we can’t touch your funds. Your money no longer depends on any platform’s survival — including ours. Where we are now: The product is still in development and has not launched yet. Every update and release note will be posted here first. We opened this community early so that the people following us have a direct line to us. It’s quiet in here right now — which means anything you say today carries far more weight than it will later. Got thoughts or questions? Just reply for this topic — The MotePay Team